General terms and conditions of sale


The booking is effective upon receipt of payment.

Inventory of fixtures

An inventory of fixtures will be done by our concierge service.

Before your departure:

  • trash cans (bathroom and kitchen) must be emptied
  • the dishwasher must be empty and the dishes put away
  • the fridge needs to be emptied
  • sheets (not mattress pads) and towels must be left in the bathroom


The reservation is refunded at 100% if the cancellation is made more than 14 days before your arrival date.
The reservation is refunded at 50% if the cancellation is less than 14 days before your arrival date, unless the rental is re-rented under the same conditions.
In the case of a shortened stay, whatever the causes, the stay is entirely due.

Covid19 conditions

Cancellation without charge is valid only for the following Covid-19 related reasons:
Border closure
Closure of ski lifts
Administrative closure of the resort

Departure - Arrival

Rentals must be vacated by 10am. Arrivals are possible starting at 5pm.

Tourist tax

Three euros per day per adult.


In certain cases of non-payment or other problems, we reserve the right to suspend reservations until the problem is resolved.


Any deterioration by the client of material objects, etc. …. will be charged extra.


These terms and conditions are subject to change without notice.